Integrate Beyond Presence webhooks with n8n workflows.
n8n is a powerful workflow automation tool that can receive and process Beyond Presence webhooks. This guide shows you how to set up n8n to handle webhook events and automate your workflows.
POST
/beyond-presence-webhook
)None
(Beyond Presence doesn’t send auth headers yet)Your webhook URL will look like: https://your-n8n-instance.com/webhook/beyond-presence-webhook
The system will automatically test your endpoint with a test payload.
Add a Switch node after your webhook to handle different event types:
Use the following value to switch on:
Create branches for each event type:
message
- Real-time message eventscall_ended
- Call completion eventsFor real-time message processing, add nodes after the “message” branch:
Use a Set node to extract relevant data:
Add a Slack node to send real-time notifications:
For call completion processing, add nodes after the “call_ended” branch:
Use a Set node to extract call data:
Add a database node (PostgreSQL, MySQL, etc.) to store call data:
Here is a list of templates to quickly get started with n8n and Beyond Presence:
Use IF nodes for conditional logic.
For example, to only process messages from users (and not agents), define a condition that checks whether
is equal to
the string user
.
Use Code nodes for complex data processing:
Webhook not triggering
Data not parsing correctly
Workflow timing out
Pro Tip: Start with a simple workflow that just logs webhook data, then gradually add more complex processing as you understand the data structure and your requirements.
Integrate Beyond Presence webhooks with n8n workflows.
n8n is a powerful workflow automation tool that can receive and process Beyond Presence webhooks. This guide shows you how to set up n8n to handle webhook events and automate your workflows.
POST
/beyond-presence-webhook
)None
(Beyond Presence doesn’t send auth headers yet)Your webhook URL will look like: https://your-n8n-instance.com/webhook/beyond-presence-webhook
The system will automatically test your endpoint with a test payload.
Add a Switch node after your webhook to handle different event types:
Use the following value to switch on:
Create branches for each event type:
message
- Real-time message eventscall_ended
- Call completion eventsFor real-time message processing, add nodes after the “message” branch:
Use a Set node to extract relevant data:
Add a Slack node to send real-time notifications:
For call completion processing, add nodes after the “call_ended” branch:
Use a Set node to extract call data:
Add a database node (PostgreSQL, MySQL, etc.) to store call data:
Here is a list of templates to quickly get started with n8n and Beyond Presence:
Use IF nodes for conditional logic.
For example, to only process messages from users (and not agents), define a condition that checks whether
is equal to
the string user
.
Use Code nodes for complex data processing:
Webhook not triggering
Data not parsing correctly
Workflow timing out
Pro Tip: Start with a simple workflow that just logs webhook data, then gradually add more complex processing as you understand the data structure and your requirements.