Real-time notifications for call events with Beyond Presence webhooks
Beyond Presence webhooks provide real-time notifications for call events, allowing you to integrate call data directly into your workflows and systems. You can configure webhooks to receive notifications when calls start, messages are sent, and calls end.
Webhooks can be configured in your Beyond Presence dashboard under the “Webhooks” tab. Simply enter your HTTPS endpoint URL, and the system will automatically validate it before saving.
HTTPS Only: All webhook URLs must use HTTPS protocol for security.
Sent in real-time when a message is exchanged during a call.
Sent when a call is completed with full summary and analytics.
Send Slack/Discord notifications for new messages
Store call data in your CRM (Salesforce, HubSpot)
Create follow-up tasks based on call outcomes
Update live dashboards with call activity
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status for successful webhook callsevent_type
to handle different event formatsLearn how to test your webhook endpoints
Step-by-step guide for n8n workflow integration
Need help setting up webhooks or have questions about the data format?
Join our Slack community for support and discussions. Our community is here to help with webhook implementation, troubleshooting, and best practices!