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Agent

Short form of Conversational Video Agent (CVA), an AI system that combines an LLM or voice agent with an avatar for natural, face-to-face AI video conversations. See Agents for more info.

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API

Beyond Presence’s REST API for programmatic access to agents, avatars, and conversations. See API for more info.

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API Key

The credential used to authenticate API requests, sent via the x-api-key header. See Authentication for more info.

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Avatar

An AI-generated digital clone of a person that gives an Agent its visual presence via face, expressions, lip-sync, and gestures. See Avatars for more info.

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Call

Synonym of Conversation, see below.

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Conversation

One real-time dialogue session between a user and an agent; called a “Call” in the API. See Studio for more info.

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Conversational Video Agent (CVA)

Long form of Agent, see above.

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Custom Avatar

An avatar created from a customer’s own training video, exclusive to their account. See Custom Avatars for more info.

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Knowledge Base

The aggregate collection of files an agent can reference during conversations to answer domain-specific questions. See Knowledge Base for more info.

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Knowledge File

A single uploaded document that’s part of an agent’s knowledge base; the underlying API resource. See API Reference for more info.

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Managed Agent

A Conversational Video Agent fully hosted and run on Beyond Presence’s infrastructure, with no customer infrastructure setup required. Beyond Presence provides managed agents at scale. See Managed Agents for more info.

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Speech-to-Video API

A real-time API that converts an audio or speech stream into a synchronized, lifelike avatar video stream, letting customers add an avatar to a voice agent they build and run themselves, keeping full control over speech-to-text, language model, text-to-speech, and turn detection. One of Beyond Presence’s two core products, alongside Managed Agents. See Speech-to-Video for more info.

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Stock Avatar

One of the professional avatars Beyond Presence provides to all accounts, ready for immediate use. See Stock Avatars for more info.

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Studio

The Beyond Presence no-code web app (at app.bey.chat) for creating and managing agents, avatars, and API keys. See Studio for more info.

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Webhook

An endpoint you configure to receive real-time events (new messages, conversation ended, etc.) from conversations with your managed agents. See Webhook Events for more info.